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Originally Posted: April 20, 2022 - 7 PM
Revised: April 20, 2022 - 11:45 PM
Minor clarifications and fixed typo's
- Once Again - I Have Defective Lottery Tickets -
I purchased illegible lottery tickets and
the Texas Lottery refuses to tell me what
numbers were suppose to be printed on them.
They're claiming it's "Confidential" information!
I wonder ... will the Texas Attorney General believe the TLC's BS?
WOW - what an unbelievable story ....
With the exception of a short intro, I am going to let a 2007 story and the official letters regarding this incident do all the talking because they are self explanatory. Or maybe I should clarify, my letter is understandable and not in legal talk.
But first, let me give you a little history on the subject ....
In my 2007 story, please notice in the 2nd paragraph under the 2nd scanned ticket I wrote: "The G-Tech rep tells store management to advise me to contact the Texas Lottery on Monday and they can provide me with the combinations sold from this terminal." (I underlined this sentence for this story - it is not underlined in the 2007 story)
I hope you did notice, this was written in 2007!
Anyway, on Monday, July 9, 2007, I contacted the TLC to ask for the numbers. And I did receive them a few days later. But, I don't remember the exact details of who gave them to me. I think Security provided the info or maybe it came from Open Records or Communications.
What I do know, is that since then, I've contacted them at least 4 or 5 times and security has always provided the information to me ASAP.
But not this time. Hmmm ....
If you read my 2007 story, then you understand why I will NOT go to a claim center. Not only that, it is my opinion that it should NOT be required for anyone to go to a claim center because of this kind of error. If numbers are not legible on a lottery ticket, then anyone should be able to find out what the numbers are suppose to be by phone.
What You Need to Know About The Lottery Terminals
When I see a problem, I tell them I WANT that ticket because I KNOW that the numbers are registered in G-Tech's terminal. Should the ticket be a winner, then it might go unclaimed and I don't want that to happen. So I buy these tickets because I KNOW (or maybe I should say "KNEW") that I could find out what numbers were suppose to be on the ticket. After all, I've obtained this info at least 5 or so times.
So that you know - ONE of my recent illegible tickets falls in this category. The others were bought from a self serve terminal and I had no way of knowing the tickets were defective until I was finished buying my tickets. And then I was angry, very angry. And so were other customers so I found out later!
Here's the bottom line - I'm going to let the letters (pdf's) tell you everything ...
3/17/22 - TLC's First Letter
3/24/22 - TLC's Second "legal letter"
4/18/22 - My Rebuttal Letter to AG
In concluding ... here's an interesting tidbit ...
If anyone out there thinks I trust the TLC, you'd be dead wrong.
Interesting Stories Previously Posted
Lottery's Print Duplicate Quick Picks on Purpose
Lottery Terminals Err
Texas Lotto Report
P. O. Box 495033
Garland, Texas 75049-5033
(972) 681-1048 Fax